Mistakes to Avoid and Tips for Hiring A Medical Office Cleaning Company

A medical office is intended to be used by doctors, nurses, dentists and other medical practitioners for providing medical and other healthcare services. Because a doctor’s office or clinic receives all kinds of patients suffering from different diseases throughout the day, it needs to be deep cleaned at least once every day before or after use. This is what a professional office cleaning services provider like Clean Group medical office cleaning company does.

A cleaning company or cleaner provides cleaning services to those who need them. Because your medical office is a commercial facility, you need to hire a commercial office cleaning company with experience in medical facilities. CLEANA office cleaning company has plenty of experience in the field and can provide top-quality services at reasonable prices.

What does medical office deep cleaning mean?

A typical medical office cleaning service would include the deep cleaning of floors, all surfaces and toilets, plus disinfecting all high-touch places, doctor’s tables, other furniture, phones, door handles, knobs, bathrooms, check-up areas, patient beds, and other things that may have come in contact with patients or visitors.

Why is it important to clean medical offices?

A medical facility is supposed to be a place where patients go to heal. But, they might get infected if a medical office is not cleaned properly and regularly. Germs can easily move from a patient to other surfaces like door handles and chair arms, from where they can move on to other patients, eventually making everyone sick, if the place is not kept adequately clean and hygienic. Besides, a clean and well-maintained office space free of allergens will leave a good impression on your visitors and might even encourage them to spread positive word of mouth about your business.

Now, as a medical facility manager or owner, you may not have the time to look after the day-to-day cleaning needs of your premises, which is where you can seek help from a professional office cleaning company.

Why do you need professional medical office cleaning services?

Cleaning an entire medical facility, including offices, patients’ rooms, toilets, public areas, etc. can be a huge and demanding job and one that may require the expertise of a professional medical cleaner. While you want your medical office to be spotless and hygienic at all times, it may not be achievable without professional cleaners' help. An experienced office cleaning provider can thoroughly clean and disinfect your offices and keep them clean round the clock at a cost less than what you may have to pay for in-house cleaners.

In-house cleaning staff can be difficult and costly to manage. Moreover, there is no guarantee of results. On the other hand, a good cleaning company like Clean Group will offer great services and a satisfaction guarantee when hiring them.

Mistakes to Avoid When Hiring an Office Cleaning Company

Hiring a professional cleaner for the cleaning of your medical offices is almost always a good idea, but you must find and hire a good cleaning company with the required experience and skills for the job. Here are some mistakes that one should avoid making when looking to hire a cleaning company in Sydney.

Not checking cleaners’ licences

When you hire an external cleaner for the cleaning of your premises, make sure to find someone who you can trust with your valuable property and the safety of your staff. One way to do this is to check the licence and certifications of each cleaner before allowing them entry to your facility.

Putting cost over quality

Many office managers make the mistake of paying too much attention to the cost when hiring a cleaner. While it’s a good idea to have a cleaning budget to guide you, it should not be there to prevent you from getting the best quality medical cleaning services that you deserve.

Failing to check the business reviews

Most cleaning companies now have an online presence on social media and Google, where their existing customers can share reviews and feedback about the company’s services. Make sure to check these customer testimonials before hiring a cleaning company.

Not checking the cleaners’ insurance

A cleaning company, cleaners and their services are generally covered under liability insurance, which covers any damages that may happen due to accidents during a cleaning job. Make sure that your cleaning company has liability insurance.

Not minding the contract

Another big mistake that you can make as a cleaning customer is not carefully reading the cleaning contract before signing it. This includes properly checking the cleaning service details to be provided under the agreement, payment methods, estimated timeline, and more.

Not taking the free/trial service

Do not miss the free/trial cleaning service if your company provides it. There is nothing wrong or no loss with trying out a service before you are ready to pay for it. In addition, ask your cleaner to provide a free estimate (quote) based on your particular cleaning requirements.

Not knowing the company’s expertise

It is given that you should have a good idea about a company’s cleaning expertise, experience, specialisation and market reputation before you hire them as your cleaner. You need to make sure that the company has some experience in your particular niche as well as the right team and resources for the job.

Missing the Satisfaction Guarantee

Lastly, you should look for a satisfaction guarantee from your cleaning services provider. Not all cleaning companies will offer this, but the good ones do. This ‘satisfaction guarantee’ will help ensure you receive the promised service, otherwise, you can claim a refund or free service under this guarantee.

Tips for Hiring the Best Medical Office Cleaning Company

While you avoid making the above mistakes, here are some more tips to help you find that perfect office cleaning company that matches your requirements and can help you meet your cleaning goals.

Can anyone do it?

If you are wondering if anyone can clean a medical office, the answer is No.

Medical cleaning is a type of commercial cleaning that requires particular expertise in the field. A medical cleaner should have some experience in cleaning such premises while following the proper safety norms and taking necessary precautions. Here’s everything you need to look for in a potential medical office cleaning company or cleaner.

1. Experience

The cleaning company or cleaner you are planning to hire must belong to your niche, i.e. they should have good experience in cleaning medical premises and offices, including proper handling and disposing of medical waste. This is important because you cannot simply pack and throw medical waste away, as it contains hazardous materials that can contaminate the environment and may affect people if not disposed of properly. Moreover, the cleaners should have knowledge of and access to all the required resources for medical cleaning, such as containers for different medical waste, sharps disposal containers, gloves, masks, appropriate sanitisers and disinfectants, etc.

As you can imagine, a regular or inexperienced cleaner cannot do justice to a medical office cleaning job, so what you need is an expert team.

2. Cleaning Permits

No need to say this, but the cleaners working in a medical facility should possess the required permits for cleaning in such facilities. In addition, the cleaning company should have a valid business licence and a team of experienced and trained cleaners to provide cleaning services to medical facilities.

There are different certifications and courses offered by institutions such as the IJCSA (International Janitorial Cleaning Services Association) to cleaners having knowledge, expertise and experience in the specific areas of medical cleaning, such as chemical hazards certification to certify that the cleaner knows how to handle and dispose of medical waste. See if your cleaning company or cleaner is certified by a reputable agency.

3. Knowledge of Medical Cleaning Guidelines

Medical cleaning is different from any other type of cleaning. It requires certain practices and cleaning procedures to be followed for the best results without side effects. This is why institutions like the CDC have prescribed some guidelines for medical cleaners to follow. Even if your cleaning company doesn’t have medical cleaning permits, make sure that they are at least aware of these guidelines to follow by a medical office cleaner.

4. EPA-Approved Disinfecting Products

The cleaner should have access to the best quality, EPA-approved disinfecting products and sanitisers for use in medical offices. Disinfectants help remove or kill germs from surfaces, which is crucial in medical settings. Cleaners should also know the correct use of these disinfecting products for the best results.

5. Cleaning Supplies

In most cases, the cleaning company will provide their own cleaning supplies and bring equipment with them. You still need to make sure that they are using only the best cleaning products that are both effective and safe (preferably eco-friendly). In addition, you also need to check that the cleaners are using the equipment and tools properly, as misuse of some of these tools can lead to the spread of infections in your medical office.

6. Market Reputation

Lastly, the cleaning company should have a great reputation in the market. They should be positively known for their expertise in office cleaning, have positive ratings and reviews online and the existing customers should be glad to recommend their services. Ideally, a cleaning company should have at least a couple of years of experience to be considered good in their field.

Medical office cleaning is unlike any other type of office cleaning service. It’s more about hygiene and sanitising than cleaning. Not every cleaner can do this type of cleaning, and you need to find a professional with good experience in medical premises cleaning. If you need help, contact us right away to talk to an expert.